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Our Privacy Policy

Last Updated: Jun 4, 2024

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We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:

  • Personal Identifiers, including name, email address, postal address, telephone number, and online Identifiers
  • Internet Activity
  • Commercial Information, including purchases
  • Financial Information, including credit or debit card number
  • Location Information, including general location data

Browser Cookies

We use cookies to create a better experience for you on our site. For example, cookies prevent you from having to login repeatedly, and they help us remember items you've added to your cart. We also use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings.

How long we keep your data

We do not retain data for any longer than is necessary for the purposes described in this Policy. 

We generally retain data according to the guidelines below.

Type of DataRetention Period
Cookies and online data we collect while you use our website, including Online Identifiers, Internet ActivityWe delete or anonymize data concerning your use of our website within 5 years of collecting it.
Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Telephone number, Purchases, Credit or debit card numberWe keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you, and for 5 years from your last purchase with us. We may keep data beyond this period in anonymized form.
Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Postal address, Telephone number, PurchasesWe keep customer feedback and correspondence with our customer service for up to 5 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form.
Data we collect when you sign up for promotional and marketing communications, including Name, Email address, Postal address, Online Identifiers, Internet ActivityWhere you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications.
Data we collect when you review our products, answer surveys, or send feedback, including Name, Email address, PurchasesWe retain review, survey, and feedback data for up to 5 years following your last contact with us. We may keep data beyond this period in anonymized form to help improve our products and services.
Data we collect in connection with privacy requests, including Name, Email address, Online IdentifiersWe retain records related to privacy requests as long as necessary to comply with our legal obligations.
Data we collect for security purposes, including Name, Email address, Online Identifiers, General location dataWe retain security-related data as long as necessary to comply with our legal obligations and to maintain and improve our information security measures.

Why we process your information

We process personal information for the following business and commercial purposes:

  • Analyzing Data
  • Delivering Targeted Ads
  • Fulfilling Customer Orders
  • Meeting Compliance & Legal Requirements
  • Processing Payments
  • Providing Customer Support
  • Sending Promotional Communications

We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website:

Personal Information CategoryCategories of Service ProvidersCategories of Third Parties
Personal IdentifiersAd Networks, Business Operations Tool, Commerce Software Tools, Data Brokers, Governance, Risk & Compliance Software, IT Infrastructure Services, Order Fulfillment Contractors, Point-of-Sale Platform, Sales & Marketing Tools, and Shipping ServicesAd Networks, Data Analytics Providers, and Shipping Services
Internet ActivityAd Networks, Consultant Contractors, Data Brokers, Sales & Marketing Contractors, and Sales & Marketing ToolsAd Networks and Data Analytics Providers
Commercial InformationBusiness Operations Tool, Commerce Software Tools, Data Brokers, IT Infrastructure Services, Order Fulfillment Contractors, and Point-of-Sale PlatformNone
Financial InformationBusiness Operations Tool, Commerce Software Tools, Data Brokers, IT Infrastructure Services, Order Fulfillment Contractors, and Point-of-Sale PlatformNone
Location InformationAd Networks, Data Brokers, and Sales & Marketing ToolsAd Networks and Data Analytics Providers

This section provides additional information for people in the European Economic Area (EEA) or United Kingdom (UK). The terms used in this section have the same meaning as in the General Data Protection Regulation and the UK Data Protection Act (GDPR). The term “personal information” as used in this notice has the same meaning as “personal data” in the GDPR.

Collection and Disclosure of Personal Data

The personal data we collect and how we share it is described above in our Privacy Policy.

Cookie Notice

We use cookies to improve your experience on our site and to allow us and third parties to personalize the marketing content you see on other websites and social media. Website visitors from GDPR regions can control cookie settings. Manage your region specific consent settings here.

Essential Cookies

We use these cookies for things like security, logins, site errors, and processing payments. We can't turn these necessary cookies off, but you can control them in your browser.

Cookie NameProviderDuration
Analytics Cookies

These cookies tell us how you use our sites and apps, and provide information to help us improve your experience.

Cookie NameProviderDuration
__stidFirst Party1 Year
__stidvFirst Party1 Year
_dc_gtm_UA-73100446-1Google Analytics1 Min
_gaGoogle Analytics1 Year 30 Days
_gidGoogle Analytics1 Day
anjFirst Party2 Months 30 Days
auidFirst Party30 Days
aumFirst Party30 Days
sbjs_currentFirst PartySession
sbjs_current_addFirst PartySession
sbjs_firstFirst PartySession
sbjs_first_addFirst PartySession
sbjs_migrationsFirst PartySession
sbjs_sessionFirst Party31 Mins
sbjs_udataFirst PartySession
SCMFirst Party21 Days
SCM1001249First Party21 Days
SCMsasFirst Party21 Days
umFirst Party30 Days
uuid2First Party2 Months 30 Days
XANDR_PANIDFirst Party9 Years 18 Days
Personalization Cookies

We use these cookies to enhance functionality and personalize content for you. For example, they allow us to remember you when you return to our website or app. If you do not allow these cookies then some or all of these services may not function properly.

Cookie NameProviderDuration
receive-cookie-deprecationFirst Party2 Months 30 Days
Advertising Cookies

These cookies help us decide which products, services and offers may be relevant for you. We use this data to customize the marketing content you see on websites, apps and social media, and to measure your interactions with that content. We might use these cookies to advertise our products to you when you visit other websites.

Cookie NameProviderDuration
_fbpFacebook Ads3 Months
_gcl_auGoogle Ads2 Months 30 Days
_pin_unauthPinterest Ads30 Days
A3First Party1 Year
ar_debugPinterest Ads30 Days
auditFirst Party30 Days
cFirst Party30 Days
csyncEquativ1 Year
IDEGoogle Ads1 Year 30 Days
khaosFirst Party30 Days
matchgoogleFirst Party30 Days
muc_adsX Ads1 Year 30 Days
personalization_idX Ads1 Year 30 Days
pidEquativ1 Year 30 Days
RCID2First Party1 Year
TapAd_3WAY_SYNCSFirst Party2 Months
TapAd_DIDFirst Party2 Months
TapAd_TSFirst Party2 Months
TDCPMFirst Party1 Year
TDIDFirst Party1 Year
tuuidFirst Party30 Days
tuuid_luFirst Party30 Days
wfivefivecFirst Party1 Year 30 Days

Lawful Bases and Legitimate Interests

We process personal data on the following lawful bases:

  • Complying with legal obligations
  • Fulfilling contracts
  • Consent
  • Legitimate interests

Where we process personal data on the basis of our legitimate interests, we pursue the following interests: Sending Promotional Communications, Fulfilling Customer Orders, Meeting Compliance & Legal Requirements, Processing Payments, Delivering Targeted Ads, Analyzing Data, and Providing Customer Support.

International Data Transfers

We may send the personal data of individuals in the EEA/UK to third countries, including the United States, where it may be stored or processed, for example on our service providers’ cloud servers. When we transfer personal data, we rely either on Adequacy Decisions as adopted by the European Commission (EC) or the UK Information Commissioner's Office (ICO) on the basis of Article 45 of Regulation (EU) 2016/679 (GDPR), the EU-US Data Privacy Framework and UK-US Data Bridge agreements, Standard Contractual Clauses (SCCs) issued by the EC or International Data Transfer Agreements (IDTAs) approved by the ICO. Data protection authorities have determined that the SCCs and IDTAs provide sufficient safeguards to protect personal data transferred outside the EEA/UK. You may read more about international data transfer mechanisms at the following links:

Privacy Rights

Individuals in the EEA/UK have the following rights regarding their personal data. Make a Privacy Request by clicking here. Once you submit a request, we will verify your identity and process your request in most cases within 30 days.

Right to access. You have the right to request a copy of the personal data we hold about you.

Right of portability. You have the right to ask us to transfer your data to another party.

Right to rectification. You have the right to request that we rectify any incorrect information we have about you.

Right of erasure. You have the right to request that we erase (delete) any personal information we hold about you.

Right to lodge a complaint with a supervisory authority. You have a right to lodge a complaint with a supervisory authority. For more information, you can visit the Information Commissioner’s Office website at https://ico.org.uk/, or see a list of EU Data Protection Authorities at https://www.gdprregister.eu/gdpr/dpa-gdpr/.

Inquiries

Controller contact information

Martinelli's

moc.sillenitram@ycavirp